Knowledge Base Dev

Build and evolve a library of help content to enable your team to get instant answers to common workplace questions.

As part of our onboarding process, a LeftBrain strategist will spend time on premise doing a thorough audit of what devices you use, what services you access and what your internal processes are.

We take time to document every thing we find: what your stance on security is, what your onboarding process is like, how you book meeting rooms and more. Some of our clients have very niche requirements, such as an architecture firm needing vector files configured and synced between computers, or an animation studio needing remote access to files on an on-premise server.

Once you are in the hands of our support team, we will keep track of your most common queries and create documentation or suggest services to streamline your ways of working.

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