London office network project build

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24/7 IT support

Keep your hybrid and remote teams running smoothly with expert IT support built for agile, Mac-native businesses. With deep Apple expertise, we ensure seamless performance, minimal downtime, and the flexibility to work whenever and wherever you need.

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Meet the LeftBrain
team and founders

Scalable IT support for high-performance teams

Our IT support plans are designed for fast-moving scaleups that rely on seamless operations, whether your team is hybrid, remote, or globally distributed. Each tier ensures your Mac-native environment stays secure, optimised, and always available.

Base

Helps businesses establish essential security foundations and meet baseline compliance needs.

Grow

Supports organisations in managing risks, strengthening governance, and working towards security standards like ISO 27001 and SOC 2.

Scale

Delivers advanced Governance, Risk, and Compliance (GRC) services for businesses that need full security management and ongoing certification compliance.

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Scaling securely, operating seamlessly

Reactive troubleshooting

We quickly resolve IT issues, minimising downtime and keeping your team productive with fast response times and expert support.

Rock solid infrastructure

We manage thousands of devices, networks, cloud environments, and SaaS apps—ensuring security, reliability, and seamless integration.

Multi-channel communication

Communicate with our team on your own terms, using chat via our Desktop app, email or phone.

VIP teams

With our rapid response SLAs, teams and users can be designated as VIPs and jump the queue for faster assistance and personalised care.

Onsite response

For those on the Grow or Scale plan, dedicated onsite engineer responses are provided and available to London offices.

Friendly, highly-skilled support

Our team deliver seamless, personalised IT support with a deep understanding of how your business operates.

Our IT capabilities

Seamless IT support designed for modern Mac-native teams, optimised for hybrid and remote work, ensuring efficiency with minimal downtime, and providing expert assistance whenever and wherever you need it.

Expert support

Seamless performance

Anywhere, anytime assistance

Automation and AI

Cloud architecture

Cloud migration

Domain Name System (DNS) filtering

Data migration

Google Workspace

Helpdesk: Rapid-response & multi-channel

Identity and Access Management (IAM) solutions

Mobile Device Management (MDM) configuration

Multi-factor authentication (MFA)

NAS deployment and management

Network and WiFi deployment and management

Office 365

On-premise networking

On/Off boarding

Onsite support

Server deployment

Single Sign-On (SSO) integration

Zero touch device deployment

Don’t just take our word for it

Delivering the best for our clients across multiple sectors, including: Martech, Fintech and Retail.

“LeftBrain are reliable, efficient, and genuinely nice folks. Their proven knowledge of the workplace tech space during our 9-year partnership remains unparalleled, making them an invaluable partner in our success journey.”

Doug Redo

Director, Global Service Desk & IT Services, Zendesk, Inc.

Retail

New Look

Fully secure and highly scalable Mac-based infrastructure with zero touch deployment

Security | IT

FinTech

Super Payments

Certified cyber security and scalable tech systems, built for a remote-first, cloud based company

Strategy | Security | IT

MarTech

Brainlabs

Zero touch onboarding and security consultancy for fast-growing, global agency

Strategy | Security | IT

Raj Ramdeo

Lead Technical Engineer

“Great IT support isn’t just about fixing issues. It’s about keeping your business moving. We deliver expert, always-on support with fast troubleshooting, seamless infrastructure management, and personalised service so your team stays productive and connected wherever they work”

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